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IT Support

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overview

What is Protek Partnership IT Support?

Protek Partnerships support schools to save money and time whilst enabling them to improve teaching and learning through the effective use of technology. By working on all aspects of a schools ICT we have saved schools thousands of pounds and facilitated improved outcomes across the school.

We’ve created a Proactive, Cost-effective, Comprehensive Partnership. Our innovative and refreshing approach gives your school more personal support and measurable improvements in your ICT effectiveness, all whilst delivering best value in the market.

Years experience

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Years experience
Supported End users

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Supported End users
Local partner, Global reach

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Local partner, Global reach
Service desk

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Service desk

Our IT Support package will help your school save money and increase ICT effectiveness. Let’s get started

Solutions

Our Comprehensive IT Support Includes

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    Unlimited Technical Support

    Our 24/7 Helpdesk & Remote Access are available via Web, Telephone and Email which means that we are always there promptly to help with any issues that may occur.

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    Proactive Remote Support

    Protek’s systems monitor your ICT estate finding, flagging and fixing issues before they impact your end users.

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    Onsite Support

    For when issues can’t be resolved remotely, our consultants can be on-site as much, or as little, as your school requires. All of Protek’s Consultants are Enhanced DBS Checked and have years of experience working in the Technology ICT industry, many have worked in education themselves

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    School ICT Roadmap

    The result of careful monitoring and frequent review meetings means we can work together to forward plan and make recommendations to encourage development whilst managing budgets. We also offer a Bursary Service to ensure best value.

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    Termly Review Meetings

    Ensuring your services are performing as they should and that staff and students are able to make the most of your technology investments, regular meetings to gather feedback and plan for the future.

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    Rolling Monthly Contract

    No lengthy tie-ins. We are the only company to offer 1 month rolling contracts to our customers. We believe in flexibility and choice.

Benefits

Supporting your schools’ goals…

  • Reduce ICT Costs

    Our refreshing approach gives you choice and flexibility, and our solutions are build with best value at the core. Every school we have partnered with has saved money, some have saved over 50% on IT services.

  • Choice & Flexibility

    Our first in industry one month rolling contract is an innovative offering that ensures you have choice an the ability to add and remove services when you require.

  • Increase Reliability

    With more and more reliance on technology, you want peace of mind that your teachers can teach without the distraction of technical issues. Our proactive approach helps to catch issues before you are even aware.

  • Enhance Teaching & Learning

    Empowering your staff to teach and students to learn is the key to achieving better outcomes. Our Teach Team work with you to effectively use the technology in your school to get the most from your investment.

  • Strategic ICT

    Designed solely for Schools, our unique processes from onboarding to implementation and ongoing support not only addresses your day to day technical queries, but provides financial and budgetary support, as well as pedagogy consolation with programs such as ‘Tek Club’.

Ready to find out how Protek Support can benefit your school? Let’s get started

I would thoroughly recommend Protek to any school looking to make changes to their IT provision, or indeed, to help enhance the learning of IT for their children. As well as being extremely competitive in a tight-budgeted environment; Protek’s personal touch, professionalism, passion and knowledge, made our IT journey a very successful and enjoyable one; full of clarity and confidence. Thank you.
Mr McGlone, ICT Coordinator
Pricing and Plan

You could enjoy all of this from only £80 per month.
One month rolling contract.