in your school
Having the right IT support in place can help make the difference between a good school and an outstanding school.
Proactive support which monitors the environment and can actively pick-up and resolve minor problems before they become major issues allows schools to move away from the traditional break/fix support model which is a reactive and can be quite costly and stressful at times. Letting someone know that you have found and fixed a problem before they contact you to report it raises confidence and promotes increased use of a schools ICT systems.
That’s not to say that there won’t be occasions when a quick response is needed but schools should aim to make this the exception rather than the rule. We ensure that we are there for you when the chips are down.
Understanding the challenges schools face, why they face them and what is the best solution comes as a result of knowing our customers and applying the experiences we have amassed to the advantage all our schools.
Focusing on outstanding teaching and learning environments, we help teachers deliver an innovative curriculum and students to embrace it! We take care of the technology in your school leaving your teachers time to teach and providing your students with the best opportunity to learn.
With more and more cost-savings needing to be made, a lack of investment available, Protek’s budget-friendly services allows for migration from the traditional Cap-Ex model schools are accustomed to an Op-Ex model. Predictable, fixed, monthly costs give immediate access to equipment and solutions that may be unavailable if capital expenditure is the only funding option.
When looking for a support provider to build a long-term partnership with the reassurance that a consultant can be on-site working towards a resolution in as little as a few minutes is invaluable. Over and above the immediate remote support we provide to all of our customers, if the issue requires onsite intervention at your school, schools can rest assured Protek will be quick to respond and easy to communicate with Quick Resolutions = Happy Staff. Happy Staff = Great Learning.
Our staff have experience of working in and around schools and organisations across Berkshire and the South of England.
Monday morning and you can’t log on…. For teachers that’s what nightmares are made of and as ex-Teachers and ICT Managers ourselves we know how that feels. Which is why with the latest technology, proper setup and management our proactive approach helps ensure no unwanted downtime occurs so you can sleep easier knowing your technology is one less thing to worry about.
With over 35 years’ experience in the technology industry, and with some of our staff having worked for Schools for over 15 years, we pride ourselves on connecting with our customers needs and aspirations whilst working to the ever-increasing security guidelines that today’s environment presents. This knowledge allows Protek to confidently offer the best products, solutions and managed services with the best service, whilst maintaining peace of mind for our customers that security is a top priority. Keeping students and staff safe whilst online and preventing any unwanted activity on your network.
In today’s constantly changing world, the ability to have choice and flexibility is vital. And there’s no exception when it comes to your ICT Partner, which is why all our services have flexibility built in. We adapt with your school and guarantee your technology is at the forefront of innovation with every solution we provide.
Expensive, inflexible, longterm contracts
Existing supplier has no focus on teaching and learning
Not having the right support and strategic information to make the best decisions and plans for ICT in your school
Ensuring the Health of your ICT Resources is Reliable and Secure
Feeling like one of many customers with no personal 'Partnership' feel
Slow response times and long periods of downtime
Affordable, Flexible contracts
Teaching and Learning focused Partner, not just a supplier
Super fast SLA's. Quick response time, quick fix, minimal downtime
Proactive support, regular strategic meetings
One number to call for all your Technology needs
Modular design services gives choice and best value
Out of hours work to minimise disruption and we are trusted key holders
Being local to your school gives you the benefit of our knowledge and support in minutes, we are always available for your needs.
With our head office based in Reading, a consultant or engineers can be at your school in as little as a few minutes. That means that issues can be resolved more quickly.
Need Help? Our highly skilled team of Reading based support consultants are there for you 24 hours a day, 365 days a year.
Protek strives for innovation of new technology integrated seamlessly into the classroom. We are more than just Technology, we are Teaching and Learning.
In current climates we understand budgets are tight, that's why we've focused on creating best value solutions specifically for schools. With our market disruptive pricing, we help budgets go further and outcomes improve.
We've built a great network of Local and Global Partners which means more choice for our partner schools.
I am extremely happy with the work completed by Protek in my school. They were able to skilfully integrate new technology into our systems and worked well with our on-site technician to make sure everything was working well and that I understood what I needed to do next if something went awry at some point in the future. Delivery to full set up occurred in less than 24 hours – amazing!
A short note of thanks to say Protek worked very efficiently and ahead of schedule. They undertook the necessary training with staff and were very helpful with their advice. We were more than happy with the service provided and they gave a very favourable impression of Protek. Thank you!
Thank you for the prompt and efficient service. Apologies for the technical delays and obstacle which were presented in our school. Thanks for your patience!